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Thank you for reaching out, @deal1tc.
I understand your frustration regarding the hold on your account and the concern over unwarranted (Non-sufficient Funds) NSF fees. I'm here to help route you to our Payroll Support team. You can follow these steps to reach out to them:
For QBO Payroll Core, support is available Monday to Friday from 6 AM to 6 PM PT. For QBO Payroll Premium and Elite users, support is available any time, any day.
If you need a direct call, you can browse their contact number through this article: Contact Payroll Support.
As a future reference, let me add this article about when to send your direct deposit payroll.
We'll be here if you have further questions about NSF or why your account is on hold. We'll do our best to assist. Take care.
I do not like your reply your answer is just a repeat of what I already heard, you're not much help, I went through this last month and my checking account is a good account, for the past two months the placed me on hold because they do not use this account then it causes me to become NSF and all they accept is a wire transfer which is not right. I am very upset with Intuit, April will be the last month I will be using QuickBooks, I will never recommend this to anyone.
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