During my Day End Procedure (one store, one workstation), I can run an X report, then I try to Z-Out Drawer Count and it says I have no data for the the day? But there is a Z-Out Close report showing the days sales the same as the X report? Please help. I need to get the drawer counts in.
I'll make sure that you can reconcile the cash drawer.
We can run a Financial Exchange to isolate the issue. This process will transfer your sales data from Point of Sale to QuickBooks Desktop and vice versa. Before diving in, let's make sure to perform the required procedures to ensure an uninterrupted connection between the two programs. You can go to the Financial Exchange Setup section of this guide to learn more about the process: Financial Exchange Overview.
Then, let's set up QuickBooks Desktop Connection Now in QuickBooks Point of Sale. Feel free to follow these simple steps:
Select File from the top menu bar, then go to Preferences.
Choose Company, then click Financial and select Set Up QuickBooks Dekstop Connection Now.
If you have previously connected to QuickBooks, select Let me choose a new company file.
You will be prompted to start QuickBooks and log in as Admin.
Click Next, then hit Finish.
Once you're all set up and ready, it's time to initiate a Financial Exchange. Let me show you how:
On the QuickBooks Desktop Point of Sale Server Workstation, choose Point of Sale and then select End of Day Procedure.
Make sure that the Exchange data with QuickBooks check-box is selected.