You have the WORST customer service that I have ever experienced. I have always been a fan of QuickBooks but the past 2 months have been an absolute nightmare

I'm here to help you with any QuickBook related questions you have, aysha-ingeniousi.

I appreciate you for letting us know about your experience with the support. This is something Intuit doesn't want you to come across in your future interactions. 

May I know what specific help you need? Did you encounter any errors when working in QuickBooks? Any details you can share will guide me on the troubleshooting we’ll have to perform to fix the issue.

Thanks in advance. I’m looking forward to hearing from you. Keep safe!

I had the chat customer service leave the chat 3 different times and had to restart the conversation. I tried calling Priority Circle which was just a recording. I asked to get a call back to resolve my issue and got a call a few minutes later - however, after telling the agent what my issue was and waiting on hold for him to find an answer for 10 minutes, he disconnected the call and did not even call me back. 

@aysha-ingeniousi 

Did you contact the Priority Circle? Where is your location? Are you using QB Desktop Enterprise or QBO Advanced?

I must agree!  I have been onlline for well over an hour.  The customer rep must be cycling between me and other customers.  Most frustrating.  It would be more efficacious to take one customer at a time rather than these interminable pauses between interaction with the rep.  Time to start seeking an alternative.

Upsetnow11

@Upsetnow11 

Check your PM. Hope it helps