Zoom in reports balance Sheet

Hey, @Jorge_Moreno.
 

Thanks for reaching out! I'll do my best to assess the problem and determine what went wrong.

Let's begin by running the Verify/Rebuild tool. By verifying, QuickBooks will detect any damaged data, and rebuilding will help fix it. It also allows your software to refresh the data inside the company file. Make sure to create a backup copy of your before doing the process. If there are changes that occur, having a backup copy allows you to restore it to undo the changes.

Follow the steps below on how to verify data:
 

1. On the top menu, click File.
2. Choose Utilities.
3. Select Verify Data.
   
4. Click OK when you see the message, QuickBooks detected no problem with your data.
5. If Verify finds an issue with your data, you'll be prompted to Rebuild Now or View Errors.
6. Click Close or View Errors and take note of the specific error message.

Next, here's how to rebuild data:
 

1. On the top menu, click File.
2. Choose Utilities.
3. Select Rebuild Data.
   
4. Click OK if you receive a prompt to back up your company file.
5. Click OK when you get the message, Rebuild has completed and proceed to the next step.
6. Run Rebuild Data again to make sure there's no error.

After that, pull up a Balance Sheet report and click on any records under Petty Cash. If it still doesn't work, let's make sure your QuickBooks Desktop is up-to-date. This way, you always have the latest features and fixes. 

Lastly, you'll want to customize this report based on your business needs.

Keep me posted on your progress getting this issue resolved. It's my priority to ensure your success!

Hi Customer,

Hope you’re doing great. I wanted to see how everything is going about drilling down transactions under Petty Cash. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!