Service discontinuation means your QuickBooks Desktop 2017 software will no longer be supported, and you will no longer be able to access services from within your QuickBooks such as Payroll, Online Banking, and Merchant Services. If you no longer wish to access these services you may continue your QuickBooks version. If you want to have uninterrupted access to payroll and other services, you'll need to upgrade to the latest version of QuickBooks.
We are committed to developing easy, straightforward financial tools that help you today and grow with you tomorrow. But it's a balancing act to make QuickBooks better and easier to use while still supporting older versions of the software.
Users will have inaccurate paycheck due to certain tax calculations being zeroed out. You'll also be unable to send payroll to Intuit for processing, including direct deposits. Your payroll subscription will be deactivated, followed by a refund for the unused portion of your payroll subscription.
Standard and Enhanced Payroll
Users will have inaccurate paycheck due to certain tax calculations being zeroed out. You'll also be unable to send payroll to Intuit for processing, including direct deposits, submit payments and filings using E-File & Pay. Your payroll subscription will be deactivated, followed by a refund for the unused portion of your payroll subscription.
Users will be unable to send payroll for processing, including direct deposits. Intuit will no longer be responsible for filing payroll tax returns and W-2s for 2020. Paycheck tax calculations will be incorrect and the payroll service will be canceled.
Intuit will not file and pay your 2nd Qtr Taxes.
To remove the payroll service from your company file in QuickBooks, go to Employees > Send Payroll Data, then Send.
Annual Support Plans
Any Annual Support Plans you are currently on will continue to work until your annual subscription expires, at which point, you must upgrade your QuickBooks software in order to continue using a support plan.
We have added and improved a number of features within QuickBooks Desktop 2020. You can find more information here, or you can contact a sales representative for assistance or questions at 866-676-9670, Mondays through Friday, 6 AM to 6 PM PT.
Yes. You will receive a prorated refund in July for the unused portion of your QuickBooks Payroll subscription. This refund will be processed to the credit card or bank account that we have on file for you. Refunds do NOT apply to Assisted Payroll service customers.
Yes, although this is NOT ADVISABLE. Your paycheck calculations will be incorrect due to certain tax calculations being zeroed out. To keep your paycheck calculations correct, upgrade and register a newer version of QuickBooks.