Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Need help with 1099's or other Year End topics? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Intuit

Delete a tax payment

Learn how to delete a tax payment in Online Payroll.

If you pay your own taxes through QuickBooks Online Payroll or Intuit Online Payroll, you may need to delete a tax payment.  In some cases you can do this yourself.  In other cases you may need to contact us.

Requirements for deleting a tax payment

You can delete a payment if: 

  • The tax payment is manually recorded (non-electronic payments).
  • The electronic payment has not been processed yet.

You can't delete a payment if: 

  • The tax payment is in process or already processed electronically.
  • The form along with the payment was already transmitted or accepted by the agency.
  • The payment was rejected due to insufficient funds (NSF).

Timing  

  • You can delete Federal tax payment two business days prior to the payment date, before 5pm PST.
  • States have different lead times for processing tax payments. Some states may take up to five business days. If the lead time for your state is five business days, you need to delete the payment five business days prior to the payment date, before 5pm PST.

Delete a tax payment

The steps to delete tax payments depend on the payroll service you have. Select your product below.

Note: Not sure which payroll service you have? Here's how to find which payroll service you have.

If you have automated taxes and forms turned off, you may be able to delete tax payments.  If we pay your taxes for you automatically, then you can't delete tax payments.

  1. Select Taxes., then Payroll tax.
  2. Under Tax resources, select Tax payment history.
  3. Select the name of the tax payment. Change the date range if necessary.
  4. From the View and Print Form drop-down, select Delete. If you don't see delete, you cannot delete the payment. Contact us for assistance.
  5. Select Yes to confirm.

  1. Select Taxes, then select Payroll tax.
  2. Select View tax payments you have made under Taxes.
  3. Select the name of the tax payment. Change the date range if necessary.
  4. From the View and Print Form drop-down, select Delete. If you don't see delete, you cannot delete the payment. Contact us for assistance.
  5. Select Yes to confirm deletion.

Scenario 1

If you aren't ready to make the tax payment and you haven't approved it yet, follow these steps:

  1. Select Taxes & Forms. Then select Pay Taxes. (Note: If you created a tax payment that you haven't yet approved, you'll see an Approve button).
  2. Select Approve.
  3. On the Approve Payment page, find the payment. In the Delete column, select X.
  4. Select Yes to confirm.

Scenario 2

If you have approved the payment and you paid the taxes manually (such as by mailing a check), follow these steps:

  1. Select Reports. Then select Employer Reports.
  2. From the drop-down, select Tax Payments. Then select Go.
  3. Go to the Payment Date column. And select the date of the payment.
  4. Select Delete. Then select Yes to confirm that you want to delete the payment.

Scenario 3

If you have approved the payment and you paid the taxes electronically, you can't delete an electronic tax payment.

  • If an electronic federal 941 payment failed (for example, because of insufficient funds), our system will allow you to create the payment again. If you’re not able to create it again, or if the payment was for federal 940 or 944 taxes, contact us.
  • If there’s an issue with an electronic state tax payment, contact us. Generally, we can't delete a state e-payment. However, we might be able to help you resolve the issue.

 

Was this helpful?

You must sign in to vote, reply, or post
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us