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CK_May
Level 1

941

Has anyone received this message?  Not sure why QBO is no longer filing the 941. I contacted QBO support and thought it was resolved, but return is not filed.

 

Action Required! You need to file your Q2-24 Federal 941 by 07/31/2024
We are unable to file this return on your behalf due to an unresolved hold on your account. Please follow the steps below to file this report timely and accurately.
 
1 Comment 1
Archie_B
QuickBooks Team

941

Hi there, CK_May. I understand the urgency of resolving the 941 filing issue, especially given the approaching deadline.

 

Given the urgency of the 941 filing deadline, and since you've already reached out to QuickBooks support, I recommend following up with them for an update. They should be able to provide more specific guidance on resolving the hold and ensuring your 941 is filed on time.

 

To reach them:
 

  1. Go to the Help icon in the top right-hand corner.
  2. Select the Search tab, then click on Contact Us.
  3. Enter your question in the box and hit Continue.
  4. Choose the best way you'll want to reach out to us:
  • Start a messaging - chat with our live support
  • Get a call - get a callback from the next available support.

 

Be sure to review their support hours so you'll know when agents are available.

 

For more detailed guidance on filing and paying payroll taxes, check out this helpful resource: Pay & file payroll taxes/forms electronically.

 

If follow-up questions or other payroll-related concerns, I'm just a post away. Have a lovely Wednesday!

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