Hi there, CK_May. I understand the urgency of resolving the 941 filing issue, especially given the approaching deadline.
Given the urgency of the 941 filing deadline, and since you've already reached out to QuickBooks support, I recommend following up with them for an update. They should be able to provide more specific guidance on resolving the hold and ensuring your 941 is filed on time.
To reach them:
- Go to the Help icon in the top right-hand corner.
- Select the Search tab, then click on Contact Us.
- Enter your question in the box and hit Continue.
- Choose the best way you'll want to reach out to us:
- Start a messaging - chat with our live support
- Get a call - get a callback from the next available support.
Be sure to review their support hours so you'll know when agents are available.
For more detailed guidance on filing and paying payroll taxes, check out this helpful resource: Pay & file payroll taxes/forms electronically.
If follow-up questions or other payroll-related concerns, I'm just a post away. Have a lovely Wednesday!