The "Automatic Sales Tax" calculation function is RIDICULOUS! My company sells/delivers products to hundreds of different counties throughout California, and therefore we pay a straight "State Tax" rate for all sales do to the fact that pretty much every city has it's own multiple tax rates (I know, shocking for California) and we cannot spend the time to pay every city individually every quarter.
The way QB has set up the "Automatic Sales Tax" function, is based on the "Shipping Address" captured, and calculates the Sales tax amount from the ship to city within that field. This WILL NOT work for business's like ours. I spent HOURS last week going back and manually changing HUNDREDS of invoices back to the "State Sales Tax" amount. Yes, I called and spoke with QB support and they acknowledged this was the ONLY way to correct all past invoices.
The support tech had told me there WAS a "bug/complaint" in the system and it was being worked on and moving forward, as long as I had my clients are set up to be charged the "Sales Tax" that we have set up, the "Automatic Sales Tax Calculation" wouldn't change that. Well, here we are and it's STILL happening no matter how I have my clients set up.
This HAS to get fixed!!!!
Anyone else having this issue?