EFTPS 941 Bank Change - How to update Agency in QBD?

I can help you update the bank information at your listed agency in QuickBooks Desktop Payroll, @dt126a.

You can easily update the bank account for federal and state tax payments in QuickBooks Desktop. I’ll guide you through the process. First, update your bank account information with the federal and state agencies.

Here's how:

1. Visit the Electronic Federal Tax Payment Services (EFTPS) website and select My Profile.
2. Sign in using your current PIN and password.
3. Under the Enrollment menu, select Additional Taxpayer Enrollment.
4. Accept Privacy Act and Paperwork Reduction Act information.
5. Enter your new bank info. 
6. Create a new PIN.
7. Sign out after you complete the new enrollment.
8. Create a new Internet password.
9. Sign in with the new PIN and password.

To help you adjust your e-payment to pay your new account, you can follow these steps:

1. Go to Employees, then select Payroll Center.
2. Choose the Pay Liabilities tab. From the Other Activities list, select Change Payment Method.
3. Click E-pay accounts. You will see a list of your bank accounts and statuses. 
4. Select the old bank account, then select Edit. To disable it, clear the account number and routing number field. Then select Finish.
5. Select the new bank account you want to use for e-pay, then click Edit.
6. Verify the account number and routing number entered are correct. Then, choose the account type. Select Finish. Your new bank account will show Enabled in the E-pay accounts screen. Select Finish Later to close the window.

For more information, browse this article: Change your federal and state e-pay bank account in QuickBooks Desktop Payroll Enhanced.

Moreover, once all the preparations are complete, you might also consider visiting this article for potential future use: Accessing payroll tax forms and tax payments.

Feel free to return to this thread if you've got additional questions about changing your e-pay bank account in QBDT. I'll be more than glad to assist you further. Stay safe.

Hello Eman:

I have completed all of those steps. The bank account has been changed and my payments are being withdrawn correctly. However, the AGENCY field in QB is still showing the old bank.

I attached a screen shot and whited out my account info. City National Bank is the new bank. The Bank account and routing fields are correct. However, the agency field is still showing First Republic Bank, which is my old bank. How do I change this to either US Treasury or City National Bank? 

Hello @SarahannC :

Thank you very much. Your solution worked. That was not intuitive at all. I had been on the "Scheduled Payments" for 941 a few times already. I made sure that it was set to E-Pay and the payee was "US Treasury." Who would think you need to select Check, even though you aren't paying by check and E-Pay already shows the right payee. Very odd procedure, but it does seem to be correct now.

Hi there, @dt126a.

It's great to hear that my colleague's response has helped you. The QuickBooks Community is here to support you whenever you need assistance.

Additionally, you can always visit our website for tips and other resources you can use in the future: Self-help articles.

This thread will always be open to address your other questions regarding your payroll. Have a great day ahead, and take care always.

I saw your post and wanted to let you know, we had this issue previously.  Apparently you have to obtain a new pin# with eftps through their website at the change account information stage.  You don't have to wait to recieve it, you assign it yourself.  Then EFTPS keeps the old banking information for payment, and the new banking information as well.  Then you change the information in quick books to the new information.  We had many issues with this and trials until we figured it out.

Thank You,

Lyn

Thanks for the comments. It is confusing, but in my case, everything was updated on the EFTPS system (PW and bank). It was working correctly too (meaning funds coming out of the new account and being correctly applied to our tax account), but QB kept showing the agency as the old bank. I did get a fix that worked in this thread, but it was not something I would have ever tried.