IRS-941 Rejected due to LiabilityDay not valid

Hello there, BYorks. 

To begin with, before sending your tax forms back to the IRS using QuickBooks Desktop (QBDT), ensure that they are in accordance with the proper end date.

Furthermore, I recommend contacting our support if your data in the tax forms are correctly in place. They can access your account in a safe space and find an adequate solution. You can also gain the latest information and updates related to this matter. We assure you that our Product Engineering Team will do everything to find a solution and solve this issue as soon as possible.

To contact our support team:

1. Open your QBDT account.
2. At the top of your account, select Help. 
3. Choose QuickBooks Desktop Help/Contact Us.
4. Click on Contact Us.
5. Please give a brief explanation of your concern, then press Continue.
6. Log into your Intuit account. Select Continue, then Continue with my account.
7. You will receive a single-use code for your email. Type in your code and click Continue.
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I appreciate your patience as we are still working on this. Leave a comment below if you have any QBDT-related feature questions QBDT. I’ll be here to assist you.

Same issue all I do is fill in the date for completion.

It is using Form 941(Rev. 3-2024)

What  is the problem ?

I am having the same issue. I have been on chat for 1-1/2 hours, updated everything and still no resolution. I have to wonder does this have to do with the leap year and I made a 941 payment on 2/29/2024...my guess is that it cannot recognize that date? Maybe?? No idea! 

@PlumbID- I was thinking the same thing!  Our last check date in February was the 29th which means the Schedule B lists that date.  So, this is definitely a QB/Intuit issue to address!  I will wait a couple days for them to figure it out and resubmit it.

I have the same problem. Have tried twice to submit and both times it was rejected.  Maybe due to leap year 2/29/2024 seemingly being an invalid date? That really was our pay date.  Not sure how to fix this and proceed. 

I'm having the same problem. I have submitted it 3 times.  I would guess  you are right about the leap year causing a problem. It is obviously something on Intuit/Quickbooks end of things because I did not "overwrite" anything. 

The chat person said this is a known issue and the engineers are working on a solution. Hopefully they will sent out an email to let us know when there is a fix/update and hopefully it's before these 941s are due!!!

Thanks for the info. I have one to do for another company I do bookkeeping for, so I'll wait on that one as well. I certainly hope they get it fixed ASAP. 

Hi, everyone.

I've checked our system and found an ongoing investigation about rejected 941 forms due to liability day not being valid. I recommend contacting our Customer Support Team to add you to the list of affected users and get notified once it's resolved. You can present this investigation number (INV-102524) to our representative. Here's how you can reach them:

1. Open your QuickBooks Desktop (QBDT) account.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Tap Contact Us.
4. Give a brief description of your issue, then click Continue.
5. Sign in to your Intuit account and select Continue. Then, Continue with my account.
6. We'll email you a single-use code. Enter your code and hit Continue.
7. Choose to chat with us or Have us call you.

I'll add this article to help you run, print, and customize payroll reports: Run payroll reports.

Your patience is appreciated while our engineers are resolving this matter. Hit reply if you have further concerns about managing your 941 forms. We'll always be here to assist.

Hi All-

I too tried several times and after reading below regarding leap day, I moved the February 29 liability amount to February 28 (month 2) on the schedule B and it was accepted.

@CamelleT  RE: I've checked our system and found an ongoing investigation about rejected 941 forms due to liability day not being valid. Our Product Engineers are gathering information from each reported case to develop a resolution.

Yea, it's probably really hard to remember it's leap year. So complicated, I'm sure. Lots of information is needed to work up a solution, I'm sure. Lots of cases to gather and compile to develop a resolution.

I mean, who really can predict when leap year will happen? Oh yea, except for literally everybody on earth with a calendar or who can do fourth grade math.

Please pass this on to Intuit's engineers: "If the year is divisible by four, then it's a leap year. And when it's a leap year, there are 29 days in February."

There, that isn't so hard, it is?

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The other really cool thing that software engineers do is ask the operating system if the date is valid.  It turns out operating systems almost always get that right.

Having same issue here 

I did what you have suggested and it worked, guys make sure you click the box that allows you to print schedule B otherwise you won’t be able to see the numbers  to do it . Thank you for your suggestion it worked

FYI everyone - there was an update this morning I had to download before getting into QB.  I went into the form and was going to override the 29th to the 28th like @JAK850 suggested and noticed it was already 'done' for me.  So, the update should fix the issue.