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archi-dad
Level 1

Just did Turbotax online. Got ready to file but it wants $109 to file federal instead of $209, but the state is free. I have a QB SE Tax Bundle. Isn't filing included?

I pay monthly for the QB Self Employed Tax Bundle and the description of this plan says that federal and state filing is included. So I don't understand why it's trying to charge me. I've had the same bundle plan for a handful of years and don't recall ever paying to file before.

1 Comment 1
Dandie_A
QuickBooks Team

Just did Turbotax online. Got ready to file but it wants $109 to file federal instead of $209, but the state is free. I have a QB SE Tax Bundle. Isn't filing included?

With the Self-Employed Turbo Tax Bundle, you can e-file one state and one federal return without filing fees, archi. To check your bundle account securely and figure out the root cause of why you are being charged regardless of paying this bundle monthly, I’d recommend you contact our Live Support Team.

 

Before we proceed, if you upgraded to the Tax Bundle, make sure you use the same account to sign in to TurboTax and QuickBooks Self-Employed. Your bundle subscription covers the filing fees. We don't want you to pay twice.

 

Here's how you can get in touch with live support:

 

  1. From the Help icon, click Contact Us.
  2. Enter "talk to a human" then hit Continue.
  3. Finally, choose a way you want to connect with us.
  • Have us call you- this is to get a call from our expert.
  • Chat with us- to start a conversation with a support expert.

 

Additionally, please take note of our support schedule. Our live support is available from Monday to Friday, 6 AM to 6 PM, and Saturday, 6 AM to 3 PM PT.

 

Moreover, if you ready to file your taxes when fiscal year comes to an end, refer to this article for guidance: QuickBooks Self-Employed annual tax.

 

Return to this post if you have other concerns regarding filing your taxes or your QuickBooks Self-Employed subscription. I'll be here to lend a hand at any time.

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