Hello there. I understand disabling Sales Taxes is important to your business, and we appreciate your patience as we work towards making it available. I want to share some insights and guide you through what to do.
Once you turn on the Automated Sales Tax feature and added it to invoices you can no longer disable it.
The option to turn off Based on location feature is currently unavailable in QuickBooks Online. For now, I recommend manually editing the invoices and selecting a 0% rate to remove the automated taxes. If this rate isn't available, you can create a custom rate and use it to calculate the sales tax while creating your invoices. I'll show you how:
To add the rate:
1. Go to the Taxes menu and select Sales tax settings.
2. From the Custom rates section, click Add rate.
3. Hit on Single or Combined and enter the Name of the custom rate.
4. Choose the Agency you file payments to and enter the Rate.
5. Press Save.
To use the rate on invoices:
- Open the invoices you want to edit one by one.
- On the Select tax rate section, click on the drop-down and choose 0%.
- Fill out all other needed information.
- Once done, click on Save and close. See the image below for guidance:
Once done, feel free to access this module to find out more details on what you owe: Check how much sales tax you owe in QuickBooks Online.
Moreover, I'll be sharing this link to help adjust your sales tax due if you use automated sales tax in QuickBooks Online: Create or delete a sales tax adjustment.
If there's anything else you'd like to share or inquire about, please let me know. I'm here to support you every step of the way.
