Penalty for late federal withholding payment

innominate · ‎August 01, 2024

Quickbooks suspended our money transfer license with no warning. We found out when we tried to send the first June pay period payroll data. So, we had to issue paper paychecks to employees and could not schedule on-time money transfers for state and federal taxes. Despite assurances from Intuit representatives that we would get it up and running, we found out that the MTL had not been restored. So, we spent hours on the phone talking with representatives, trying to fix information about the primary principal and master admin. We were told, two years ago, that this had been corrected. When the MTL was finally reinstated, we sent the payroll data to schedule withholding payments. Today, we got a letter from the IRS telling us that we had to pay a four-figure penalty. Intuit dropped the ball, prevented us from paying in a timely fashion and misled us, telling us that we wouldn't have to pay a penalty. All because they pulled our MTL without warning and mishandled the fix, jeopardizing our ability to pay our employees. I would like to know if we can appeal this penalty. If we cannot, I would like to know what Intuit will do to make us whole.

JanbonN · ‎August 01, 2024

I'm here to route you to the team that will help address your federal withholding penalty, @innominate.

These concerns are best handled by our payroll support team, who can provide detailed information and assistance to resolve this issue. Please ensure to prepare the necessary documents to expedite the process.

To contact them, please follow the steps below:

Go to Help, and select QuickBooks Desktop Help/Contact Us.
Select Contact Us.
Briefly describe your issue and click on Continue.
Sign in to your Intuit account. Select Continue and click Continue with my account.
We'll email you a single-use code. Enter your code and select Continue.
Choose to chat with us or Have us call you.

Additionally, you can run payroll reports to get a comprehensive overview of your business' finances.

Let us know if you have other concerns with your taxes or payroll in QuickBooks Desktop. We're here to help you in any way we can.

innominate · ‎October 08, 2024

I filed this in early August. We got a confirmation with a case number that the submission was received. Then, on September 18 I got an email from Intuit with a completely different case number. It told us that there was an Agency Discrepancy Letter from the IRS asking for penalty payment. It stated that because our MTL was suspended in June, then reinstated, Intuit would not be able to help us. They told us to take this up with the IRS ourselves. Furthermore, we were urged to pay the penalty online because the IRS purportedly doesn't accept paper checks as payment. But we already paid with a paper check and the check cleared. So, what is going on? The sender is from a do-not-reply Intuit email address and appears to be unrelated to our case. I have no way to ask questions. And they are giving incorrect advice. Intuit created this problem. We have gotten no help.

CamelleT · ‎October 08, 2024

I truly understand your sentiments, Innominate. To give you a clearer picture, I'll delve into the various payment methods the Internal Revenue Service (IRS) offers for settling fines. Additionally, I’ll also guide you on how to deal with the specific case numbers assigned to you, ensuring you have all the information you need to address this matter effectively.

The IRS accepts payments via your bank account, debit or credit card, or even with digital wallet. Other ways are via same-day wire, check or money order, cash, and electronic funds withdrawal during e-filing. For more information, refer to this resource: https://www.irs.gov/payments.

Regarding the email you received last September 18 about an Agency Discrepancy Letter, I recommend reaching out to our Live Support Team. They have the tools to pull up your account in a secure environment, verify the case numbers associated with your account, and help you resolve this matter accordingly. Here's how:

Go to Help and select QuickBooks Desktop Help/Contact Us.
Tap Contact Us.
Briefly describe your issue and hit Continue.
Sign in to your Intuit account. Choose Continue and click Continue with my account.
We'll email you a single-use code. Enter them and select Continue.
Choose to Have us call you.

Available hours for QuickBooks Desktop (QBDT) Payroll Basic, Enhanced or Standard are from M-F 6AM to 6 PM PT. Then, QBDT Assisted Payroll, any time, any day.

Regarding the fine, it would be best to check with the IRS on the payment and status of the late charges.

Finally, I'll drop this article for more information on IRS Penalties:https://www.irs.gov/payments/penalties.

I know you're dealing with a challenging situation, Innominate. Please know I'm dedicated to help you overcome these late federal withholding concerns. If you have additional queries about handling tax-related tasks in QuickBooks Desktop, leave a comment below.

FishingForAnswers · ‎October 08, 2024

@CamelleT "Please know I'm dedicated to help you overcome these late federal withholding concerns."

Does this dedication extend as far as making a single post more in this thread within the next few months?

Because I'm willing to lay down money that an entirely different staff member will make the next post.

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Penalty for late federal withholding payment