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Rachel in GA
Level 1

QBO Payroll Quarterly Tax Filing for GA Forms - Missing Q2 2024

Has anyone else noticed that some of the Quarter 2 2024 payroll tax forms are not showing up in the payroll tax center in QuickBooks online- under Filings?  I thought this was an isolated issue with a new payroll client, however I have checked 4 other QBO payroll clients and each account is either missing the G7 withholding form or the Georgia Department of Labor form.

I contacted support yesterday and they said they could see the form on their end, that I needed to check back later for it to show up on my end.  This is frustrating because I want to preview the form before it is submitted to confirm it's accuracy.

I have tried opening the browser incognito, I am using Google Chrome, I have also checked the desktop app to see if it was just the way I was viewing QBO preventing me from seeing the forms.

Thanks for any help you can offer!

Any Advice on what to do next?  I do not want to spend time with support on every payroll client.

 

1 Comment 1
NinoNorth
QuickBooks Team

QBO Payroll Quarterly Tax Filing for GA Forms - Missing Q2 2024

You should be able to see the Quarterly Tax for GA Forms under Filling, Rachel. I'm here to ensure you receive the best assistance available regarding Quarter 2 2024 payroll tax forms not appearing in the payroll tax center in QuickBooks.

 

Since, you're still unable to view the tax form, I'd recommend reaching out to our QBO Payroll Support team again. I know that you've already contacted them many times but they have tools to check your account securely regarding Payroll Quarterly Tax Filing for GA Forms. To contact them, follow these steps:

 

  1. In QuickBooks Online Payroll account, click Help.
  2. Choose QuickBooks Online Payroll or press F1 on your keyboard.
  3. Click the Contact Us button in the Have a questionwindow.
  4. Enter your concern in the description box and select Continue.
  5. Choose either Chat with us or Have us call you.

 

Refer to this article that contains the time when support is available, depending on your type of subscription, or you can get their number in this article's QuickBooks Payroll section: Contact Payroll Support.

 

Additionally, you can visit this article to learn about run reports for payroll: Run payroll reports. For easy access to your Memorized Reports in QuickBooks Online.

 

Feel free to ask for assistance with QBO Payroll Tax Filling for GA Forms. Just reply to this comment.

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