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Thank you for reaching out, @friznik. It can be challenging to understand why e-payments to the Arizona (AZ) Department of Revenue haven't been cleared in your bank, even after receiving confirmation of acceptance. I want to make sure I provide you with accurate information and guide you in the right direction.
The Accepted status indicates that the Arizona (AZ) Department of Revenue has successfully processed the e-payment or e-filed form which means the transaction is complete. Check out this article to learn more about payroll tax forms and payment statuses: Check the status of your payroll tax payments or filings sent through QuickBooks Payroll.
To determine why the payment hasn't cleared in your bank, you can consider contacting the AZ state agency first to confirm whether they have received the payment and if there were any issues with the banking information provided. However, please know that for security reasons, I don't guarantee they'll be able to provide the specific details of the account or routing number.
Next, if they've verified that the payment has been received, contact your bank to determine why it wasn't cleared.
Finally, I encourage reaching out to our Live Payroll Support team to obtain more information about why the e-payment submitted to the AZ state agency hasn't cleared in your bank account yet. You can follow these steps:
- In your QuickBooks Desktop, go to the Help menu.
- Select QuickBooks Desktop Help/Contact Us.
- Enter keywords about why the e-payment hasn't cleared in your bank.
I hope the details I've provided, including contacting the Arizona state agency and your bank and getting in touch with our Live Payroll Support team, help clarify the situation. If you have any additional information or updates, feel free to click the Reply button. We're committed to offering ongoing support. Take care!
