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ahendersonrcs
Level 1

Payroll

Our bank account had fraudulent activity and had to be closed. Our payroll taxes for the state and federal were declined so I need to repay them. How do I do that? Can I do it in Quickbooks or do I have to mail it in and do it manually?

3 Comments 3
MarkAngeloG
QuickBooks Team

Payroll

Hi there, @ahendersonrcs.

 

I understand how troubling it can be to deal with the aftermath of fraudulent activity, especially when it impacts important transactions like payroll tax payments. Since your state and federal payroll taxes were declined due to your bank account being closed, let's review how you can repay these amounts and record them accurately in QuickBooks Desktop Enterprise Suite.

 

You can either repay through QuickBooks Desktop or pay it manually. If you have another bank account or your bank account is now available to use, then you can pay through QBDT. However, you'll need to update your bank information before proceeding.

 

Here's how:

 

  1. Select Employees, My Payroll Service, then Accounts/Billing Information.
  2. Sign in using your Intuit Account login.
  3. Go to the Payroll Info section. Under Direct Deposit Bank Account select Edit.
  4. Enter your payroll PIN, then select Continue.
  5. Enter your new bank account info, then select Update. When you receive the confirmation message, select Close.
  6. image.png

 

After that, you can now pay your federal and state taxes again through QuickBooks Desktop. Otherwise, you can manually pay your taxes outside QBDT using the Electronic Federal Tax Payment System.

 

Additionally, you can also check out this article as it can help you in the future: Fix overdue or red scheduled liabilities in QuickBooks Desktop.

 

I'll be more than happy to assist if you have additional concerns besides paying your taxes through QuickBooks Desktop. Please feel free to leave a reply.

ahendersonrcs
Level 1

Payroll

Thank you! This has really helped. But I have a follow up question(s). Do I void the checks I originally did when I first paid the taxes? If I do that, does QB prompt me to pay them again in liabilities? That is the only way I know how to pay them. Is there another way to pay them if this isn't the case? I don't want to move forward and mess things up further. Thank you for your help!!!

Ivan_G
QuickBooks Team

Payroll

Thanks for keeping us updated, ahenderson.

 

You're correct. We'll have to void the rejected initial tax payment you've processed. This way, the tax liability will show as unpaid again, and you can reinitiate the payment. I'm glad to provide you with the steps.

 

  1. Go to the Employees menu.
  2. Choose Payroll Center and head to the Pay Liabilities tab.
  3. Under Payment History, select E-Payments or All Payments.
  4. Open the rejected liability check.
  5. Select Void from the Delete drop-down.
  6. Hit Save & Close, then Yes.

 

After that, you'll notice that the program will bring back the tax liability in the Pay Taxes & Other Liabilities table. A red warning icon will also appear if it's already overdue. Double-click it and then select the E-payment option to pay the tax.

 

By following the steps above, you can electronically pay your taxes again. Additionally, I've added this resource to help you once you need to generate, modify, or remove employee-paid payroll deductions: Set up, change, or delete employee-paid payroll deductions.

 

Let me know if you have something to add about your tax payments or need help managing your employees and payroll by replying to this thread. I'll be here at any time to assist you.

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