Hello,
I need to access some tax forms from many months ago that were not filed through Quickbooks Online. They were also not archived. And now I can't find those forms anywhere in Quickbooks.
Some back story: in December 2024 I needed to access the IL-941 form for Q4 of 2023 and Q1 of 2024. I called Quickbooks customer service, and the employee was able to help me access these forms by first marking those taxes as paid, and then I think she did something else which then made the forms show up in the archive, which is exactly what I wanted.
So, now I am in a similar situation except that I need to access old WT-6 forms, which is the Wisconsin equivalent of the IL-941. I need the WT-6 form for Quarters 2, 3 and 4 of 2024. I did not file them through Quickbooks Online, nor did I archive them, and now they are nowhere to be found in Quickbooks Online. I called Quickbooks customer service a few days ago, thinking that this would be easily resolved like last time, but I spent an hour on the phone with them, and there was no resolution. The Quickbooks employee was only able to mark those taxes as paid, but she did not know how to make these past forms show up in the archive.
Does anyone know how I can retrieve form WT-6 for Q2, Q3 and Q4 of 2024 in Quickbooks Online? There must be a procedure for this, since the initial Quickbooks employee I spoke with in December was able to retrieve past IL-941 forms for me and make them show up in the archive.
Thank you so much.