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Know we recognize the importance and urgency of this matter. Also, you're right about using the Sales tax discount account when entering an adjustment. We'll gladly write down the steps to get you started entering the sales tax adjustment inside your QuickBooks Online. These are the steps:
- Go to the Customers menu and select Create Credit Memos/Refunds.
- Select a customer name. Unlike the Sales receipt, the Credit memo requires that you enter a name. If you do not wish to use a real customer, click Add New and create a customer named Accountant Use Only.
- In the Item column, select the first empty line then choose the sales tax item you want to adjust.
- In the Amount column, enter the amount of the adjustment then press Tab or Enter.
- Select OK when you receive the message "Changing the amount of a tax line item may cause your sales tax reports to be incorrect."
- Repeat steps 3 to 5 for any other sales items to be adjusted.
- Select the next empty line then select a Discount item.
- In the Amount column, enter the total amount equal to the adjustment(s) entered in the previous line.
- In the Tax column, select Tax. After that, verify that the total amount is $0.00.
- Click Save & Close.
You can check this page for more details: Process sales tax adjustment.
Furthermore, once you're done with the adjustment, you can run a report inside your company file to ensure your numbers stays accurate. You can also modify a report and add more details to it. Refer to the articles below for more information:
Feel free to leave a comment below or visit us again if you need further assistance entering an adjustment inside QuickBooks. We're open 24/7. We'll get back to you right away to help you with your task. Take care, and have a nice day!
