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EricDoggett
Level 1

Shopify sales taxes are put in "Shopify Sales Tax" account & don't show up on sales tax report.

I'm using the recommended connector from Quickbooks/Shopify. Sales are coming across fine. Sales taxes however are being placed in a "Shopify Sales Tax" account. While that's fine, the sales tax does not show up on a Sales Tax Liability report. How can I get them to show up so that I'm not checking multiple accounts/reports to get sales tax liability data?

 

There are no settings on the Quickbooks side or the Shopify side of things to specify how sales tax is treated. 

 

Thank you,

Eric

1 Comment 1
LouiseG
QuickBooks Team

Shopify sales taxes are put in "Shopify Sales Tax" account & don't show up on sales tax report.

I'd be delighted to provide information about how to display Shopify Sales Tax on the Sales Tax Liability report, Eric.

 

QuickBooks Online (QBO) integrates seamlessly with Shopify to export sales data efficiently, streamlining your accounting process and improving sales and financial data tracking in QBO.

 

Before running the Sales Tax Liability report, you'll want to review your Shopify's current setup and ensure they're mapped out correctly to QBO. You can reach out to your third-party connector to guide you through the process of mapping your data.

 

However, if the mapping is accurate, I recommend reaching out to our Support team to conduct a more in-depth investigation of this matter.

 

Here's how you can reach them:

 

  1. Go to the Help icon.
  2. Click the Search tab, then Contact us.
  3. Choose Ask about something else, then provide a brief description of your concern.
  4. Select how would you like to connect with us.

 

Moreover, I'll leave this article as your guide in customizing your reports: Customize reports in QuickBooks Online

 

If you require any additional information on Shopify Sales Tax or running a report, feel free to let us know. We'll be glad to assist.

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