Hello! 3 weeks ago the Social Security-Employer amounts for one employee started duplicating. See attached screen shot. I have reviewed the employees taxes in QB and it appears to be correct. How do I correct this issue?
Thank you in advance for your assistance. This community is awesome and knowledgeable!
It's hard to tell what your screenshot is showing as there are no titles for the columns nor are payroll items shown.
Every paycheck will have at least two rows for Social Security, one for the employee deduction and one for the company portion of the tax. In most cases the $$ will be the same on both items.
Are you seeing something different?
Sorry about the first screen shot. I have attached a better one. This just started happening on the paycheck date of 8-18-2023 for only one employee. As shown in the attached screen shot the social security employer's payment amounts are doubling/duplicating. I am not sure how to correct/stop this from happening in future payroll for this employee.
Well that's weird! It's almost as if the employee has the SS item added 2x to the record (though you can't see that in the user interface). When that happens, then item is then used 2x on the paycheck as well. I have heard of this happening before for the Federal Withholding item, but not SS. Still, it might be the same basic issue.
I'd try Rebuilding (repairing) the company file from the File | Utilities menu. Then try creating another test paycheck for the employee and see if it continues to happen.
Once resolved, I think you'll need to delete and carefully re-create the paychecks that display the issue, as there isn't any other way to remove the extra tax item from them (assuming that's what is happening, which it appears to be...)