Hello there. I have the troubleshooting processes for resolving the error and assisting you in submitting your payroll efficiently.
You may have a paycheck that was stuck, leading to the inability to send payroll and encountering an error. I suggest running QuickBooks Desktop (QBDT) as admin, then proceeding on getting the payroll and QuickBooks updates.
First, check the date and time of your computer, review if the title bar displays Accountant Changes Pending, or delete and recreate paychecks that are online to send. For detailed instructions, refer to this article: Fix error “QuickBooks has encountered a problem sending your usage data''.
Second, utilize the QuickBooks Tool Hub, which gives you tools to fix common QuickBooks Desktop issues.
Third, run the repair tool in the system. The Quick Fix will shut down any open background processes QuickBooks uses. It will execute a quick repair on your program. Here's how:
- In the QuickBooks Tool Hub, choose Program Problems.
- Select Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
For detailed steps, read this reference: Repair your QuickBooks Desktop for Windows.
Lastly, set up firewall and security settings for QuickBooks Desktop. You may see an error message if your Windows firewall stops internet access for specific QuickBooks programs or files.
Furthermore, I've included an article that can assist you in managing payroll and tracking employee expenses effectively: Customize payroll and employee reports.
Please keep me updated on your progress. Your seamless experience is my priority, and I'm always here to help you every step of the way. Stay safe and secure.
