Thanks for getting in touch with the Community, MDTDM24.
You can get in touch with our Customer Care team for assistance with opting out of e-file and e-pay services. They'll be able to pull up your account in a secure environment and discuss the request to opt-out of these features.
They can be reached while you're using QuickBooks.
Here's how:
- In your top menu bar, go to Help, then QuickBooks Desktop Help.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/6da61ba3-d8cf-4400-8534-a47978822315.default.png)
- Click Contact Us.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/b8dd7e96-e34e-449d-a13a-8dc646073405.default.png)
- Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
![](https://lithium-response-prod.s3.us-west-2.amazonaws.com/intuit.response.lithium.com/RESPONSEIMAGE/bf401589-6436-4eb2-884d-f2ee63981921.default.png)
- Select We’ll contact you for a callback or Message Us to start an instant messaging session.
Be sure to review their support hours so you'll know when agents are available.
I've also included a detailed resource about working with payroll which may come in handy moving forward: Set up state e-file & e-pay
If there's any additional questions, I'm just a post away. Have a great Wednesday!