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Thanks for getting in touch with the Community, MDTDM24.
You can get in touch with our Customer Care team for assistance with opting out of e-file and e-pay services. They'll be able to pull up your account in a secure environment and discuss the request to opt-out of these features.
They can be reached while you're using QuickBooks.
Here's how:
- In your top menu bar, go to Help, then QuickBooks Desktop Help.
- Click Contact Us.
- Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.
- Select We’ll contact you for a callback or Message Us to start an instant messaging session.
Be sure to review their support hours so you'll know when agents are available.
I've also included a detailed resource about working with payroll which may come in handy moving forward: Set up state e-file & e-pay
If there's any additional questions, I'm just a post away. Have a great Wednesday!
