cancel
Showing results for 
Search instead for 
Did you mean: 
MDTDM24
Level 1

Unemployment Insurance - set to efil/epay but want to switch it to print and pay

We have went to VEC and files and submitted payment online for quarterly state unemployment insurance for VA. When I went to record it in QB, the state is set to epay/efile. What are the steps needed to adjust this to print/file so that I can continue going to VEC to do this going forward for scheduling purposes.

 

1 Comment 1
ZackE
Moderator

Unemployment Insurance - set to efil/epay but want to switch it to print and pay

Thanks for getting in touch with the Community, MDTDM24.
 

You can get in touch with our Customer Care team for assistance with opting out of e-file and e-pay services. They'll be able to pull up your account in a secure environment and discuss the request to opt-out of these features.
 

They can be reached while you're using QuickBooks.
 

Here's how:
 

  1. In your top menu bar, go to Help, then QuickBooks Desktop Help.


     
  2. Click Contact Us.


     
  3. Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field, then hit Continue.


     
  4. Select We’ll contact you for a callback or Message Us to start an instant messaging session.

 

Be sure to review their support hours so you'll know when agents are available.
 

I've also included a detailed resource about working with payroll which may come in handy moving forward: Set up state e-file & e-pay
 

If there's any additional questions, I'm just a post away. Have a great Wednesday!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us