Welcome to the Community space, @Womackstax. We'll help you get through this so your VEC will reflect when you print a return inside QuickBooks Desktop (QBDT) Payroll.
Before anything else, please know that you'll want to ensure the program you're using is running the latest release or is updated. We'll write down the steps to get you going:
- Access your QuickBooks Desktop company.
- Go to Help and select Update QuickBooks Desktop.
- Select Update Now, then Get Updates.
- Close and reopen QuickBooks to install the update again.
You can visit this page for more details: Update QuickBooks Desktop to the latest release.
Once done proceed to update your tax table inside the program. Feel free to check this article: Get the latest tax table update in QuickBooks Desktop Payroll.
After updating both the program and your tax table, try to print the return and see if your VEC shows. If not, you'll want to contact our Customer Care Team so they can schedule a screensharing and help you figure out the root cause of the problem. Refer to this article for more details: Contact Payroll Support.
In addition, we got this article to help you secure a backup copy of your company file: Back up your QuickBooks Desktop company file.
Feel free to visit us anytime if you need further assistance or have any additional QuickBooks-related concerns. We'll make sure to respond as soon as possible. Keep safe.
