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chaneyservice-nc
Level 1

When i try to enter a sales tax adjustment, it won't let me enter a "reason" for the adjustment hence i can't proceed

 
3 Comments 3
IvyW
QuickBooks Team

When i try to enter a sales tax adjustment, it won't let me enter a "reason" for the adjustment hence i can't proceed

You're in the right place for help, Chaney.


 I see you are having difficulties entering the reason for your sales tax adjustment. Let's open an incognito or a private window to check if it's related to a browser issue. Here are the keyboard shortcuts you can use:
 

  • Mozilla FirefoxCtrl + Shift P
  • Microsoft EdgeCtrl Shift N
  • Google ChromeCtrl Shift N
  • Safari 11 or newer⌘ Shift N

If it works, return to your regular browser and clear its cache. It cleans up browser cookies that prevent webpages from running smoothly. If the issue persists, you can utilize another supported browser to optimize your QuickBooks experience.

 

You can take a look at this resource about resolving sales tax issues and troubleshoot unexpected results while managing your sales tax: How to resolve common sales tax issues.

 

Additionally, you can check out this article for more information about adjusting sales tax in QBO: Create or delete a sales tax adjustment in QuickBooks Online.

 

Feel free to reply below if you have any other concerns about your sales tax adjustment in QBO. I'll be happy to help.

chaneyservice-nc
Level 1

When i try to enter a sales tax adjustment, it won't let me enter a "reason" for the adjustment hence i can't proceed

Thanks buddy!!

it worked. Your the man!

GenmarieM
QuickBooks Team

When i try to enter a sales tax adjustment, it won't let me enter a "reason" for the adjustment hence i can't proceed

Thanks for keeping us updated, chaneyservice!

 

It’s wonderful to know that the details provided above helped you with your concern about sales tax adjustment. On behalf of my colleague, IvyW, I want to extend a warm welcome and express our gratitude for your engagement.

 

Remember, the Community is open 24/7, so you're never alone on your journey to effectively manage your sales taxes. Keep the questions coming!

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