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slc813
Level 1

Why is State income incorrect?

Georgia box 16 on 2023 W-2 does not match Box 1 for one of our employees. I can't see why it would be different and the difference does not make any math sense. Currently waiting for approval to override, but does anyone know why this would be? 

1 Comment 1
MarkAngeloG
QuickBooks Team

Why is State income incorrect?

I understand the importance of matching your Box 16 with Box 1 in Form W-2, @slc813. I assure you that you can count on me to resolve this issue.

 

If you have payroll items that are taxable to federal withholding but exempted to state withholding, then it might cause the discrepancy. The box 1 in your Form W-2 is the taxable amount for federal withholding, while the box 16 is for the taxable amount of state withholding.

 

I recommend pulling up a Tax Form Worksheets for W-2 and State Wage Listing to identify the cause of the discrepancy.

 

Here's how:

 

  1. Go to Reports, then select Employees & Payroll.
  2. Choose More Payroll Reports in Excel, then select Tax Form Worksheets

 

Another aspect to consider is when the record of a specific employee is damaged or corrupted. To fix damaged files, we'll need to verify and rebuild data in your QuickBooks Desktop app.

 

I'd like to drop these articles, as you might need them in the future:

 

 

Let me know if you have additional concerns about your Georgia Form W-2 so we can assist you in any way we can.

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