Thank you for bringing that to our attention, kaarigar. I'm here to fix the error you got while managing your bank transactions.
Upon checking here, there's an ongoing investigation regarding the error message that appears when categorizing a bank transaction. Therefore, I highly suggest contacting our QuickBooks Support Team so they will include you as one of the affected users and receive updates through your email.
Here's how to reach a live representative:
- Log in to your QuickBooks Online Company.
- Click the Help button at the top of the page.
- Choose the Search tab, then Contact us.
- Type in your concern, and Continue.
- Under Callback, click Have us call you button.
- Enter your details.
- Select Get a call.
In the meantime, I suggest manually recording your transactions and Exclude or Match the transaction from the bank feed.
Check out these additional articles about excluding and matching transactions in QuickBooks Online(QBO):
Additionally, check out this article to learn how to categorize transactions from your bank faster: Set up bank rules to categorize online banking transactions in QBO
Thank you for your continued patience on this. Please don't hesitate to comment below if you need further assistance in categorizing bank transactions. I'm always here to help!
