when clients pay their invoice it is not showing as paid. is there some way to adjust this?

If you're using a different payment processing service, you’ll need to manually mark your client's invoice as paid by following these steps:

1. Go to Invoices and find the invoice.
2. Select the small arrow icon in the Action column.
3. Choose Mark as paid.

On the other hand, if you turn on QuickBooks Payments, the system will automatically mark your client's invoice as paid once you receive their payment.

Should you have any other concerns, feel free to leave a message in the thread.