I understand the challenges with logging in to the mobile app, Klarson.
Since the Community page is a public environment, resolving this issue requires a thorough examination to determine why you’re unable to log in. I recommend contacting our Live Support team. They will be able to securely access your account and provide specialized assistance to help resolve this issue.
Here's how:
- Click the Help menu or the (?) icon in the upper-right corner of QBO.
- Go to the Assistant tab.
- Type "contact support" in the chat box and press Enter.
- Provide a brief description of your concern and click Continue.
- Choose your preferred option. Have us call you or chat.
You may check our support hours to find out when support is available.
While the support team is working on resolving the issue, please log in to your QuickBooks account using a web browser or desktop app in the meantime.
Please leave us a response if you have other questions or concerns.
