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Thank you for bringing this issue to our attention, landabstract. Let me explain some details about Error 176 and the steps you can take to get this fixed.
Before we begin, could you please let me know which bank is connected to your QuickBooks Online account? Any additional information can help us determine if there's an ongoing issue with the specific bank.
Error 176 is categorized as a general script error. You will need to report this issue directly to our engineering team, who will troubleshoot it. This process may take between 8 and 10 business days, or potentially up to 21 business days. Once the issue is resolved, you will receive an email directly from the engineers.
To report the issue, please follow these steps:
- From your Banking screen, click Report Issue within the error message.
- Enter your name and email address and click Submit.
Meanwhile, if you can't find the option to escalate the issue, please contact our live support team for assistance in reporting it.
If your bank is connected to QuickBooks, this can be resolved by disconnecting and reconnecting your bank account.
Here's how:
- Navigate to the My Apps menu, select Accounting, and then choose Bank transactions.
- Select the tile for the specific bank account.
- Click on the Pencil icon, then select Edit account details.
- Check the box next to Disconnect this account on save. A prompt message will appear; click Yes.
- Once done, press Save.
Once done, you can then reconnect your bank account to QuickBooks.
In the meantime, consider manually uploading your bank transactions to QuickBooks. This proactive approach will enable you to manage your transactions more effectively and ensure everything is accurately accounted for.
Please keep us updated on your progress in resolving this issue. Our priority is to ensure your bank does not experience any interruptions in QuickBooks.
