Backup not working since recent update of Quickbooks

Safeguarding your data is our priority, and utilizing the backup feature is a key step in ensuring your information is secure, CMHaft. Let's thoroughly check your data and rebuild it as needed, so you can be confident that your company files remain protected.

To better assist you, could you please share whether you encountered any specific error messages when backing up your data? These messages can help me tailor my resolution better for you.

In the meantime, I recommend verifying and rebuilding your data in QuickBooks Desktop for Mac. This process can identify and repair any data integrity issues that might be affecting the backup function.

Here's how you can do this:

1. On the top menu, go to File.
2. Select Utilities.
3. Click Verify Data and then OK.

To rebuild your company file data, follow these steps:

1. On the top menu, go to File.
2. Select Utilities.
3. Click Rebuild Data and then OK.

Furthermore, to make sure your file is free of data damage, verify your company file again. If you still have errors, rebuild the file again.

For a deeper dive into this process, I've included an article that walks you through every step: Verify and rebuild data in QuickBooks Desktop for Mac.

You may also want to check out this guide for information on using the Customer Account Management Portal (CAMPs): Change, manage or update your Intuit account with CAMPs. Whether it's managing your subscriptions, updating billing information, or accessing purchase details, this article will equip you with the tools to handle your customer account seamlessly.

Please don't hesitate to reach out if you encounter any difficulties or need any further clarification as you verify and rebuild your data. I want to ensure everything runs smoothly for you, so you can focus on what matters most. Keep safe!

It isn't happening with just one company file. No matter which company I open it will not back up. No error message just the bar going back and forth like it is backup but never finishes.

I appreciate you for getting back to us, CMHaft. Backing up your company file is essential for securely preserving a copy of your data and preventing data loss. This process ensures that you can restore your information in case of accidental deletion or system failure. I'll connect you with our support team to address this issue promptly and assist you further.

While the Community space is a public forum and we'll need to collect some personal information to pull up your account, I encourage you to contact our Support team. They're equipped to conduct a thorough investigation into the issue and guide you with a fix. Here's how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Enter the question, keyword, or topic you need help with.

To check the support availability, you can visit this page: Get help with QuickBooks products and services.

If you have any follow-up questions, feel free to return to this forum, and we will be here to assist you. Have a great day!

@CMHaft 

It is related to IDP? Can you backup any of your file locally?

Where are you trying to backup your company to?  Local hard drive, network drive, online, thumb drive?  Also, are you using the manual backup (File > Backup...), or is this the automatic backup.  If it's with the automatic backup, what does your Backup Preferences have setup in there (QuickBooks > Preferences > Backup)?  If the location it is trying to backup to cannot be reached then this could cause this situation (usually you would get some sort of a notification about it).  Also, is your company file on the local hard drive or in a shared environment on a network somewhere?  If it is is located somewhere else, you could try copying the file to the local system, open the copy and see if it will backup at that point.