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2019clcllc-gmail
Level 1

What to do about Fraudulent transactions

Both my checking account and envelope had money taken with out my authorization.

1 Comment 1
Rea_M
Moderator

What to do about Fraudulent transactions

You'll have to review the transactions in your QuickBooks Checking account and Envelope to gather the necessary information for reporting them to the authorities, 2019clcllc.

 

Any suspected fraudulent activity in your QuickBooks Checking account should be reported to both QuickBooks Payments and your financial institution so you'll be guided on the appropriate course of action. To ensure you have all the required details, access your QuickBooks Checking account and follow these steps:

 

  1. In the Recent activity section, select View all.
  2. Select All or Money out to filter the list.
  3. Choose individual transactions to get more details.

 

After noting the details of the fraudulent transactions, we recommend notifying QuickBooks Support and your bank as soon as possible. They’ll be able to investigate the situation and assist you in resolving the issue effectively.

 

You can reach to our Live Support team by performing these steps:

 

  1. Sign in to your QBO company.
  2. Go to the Help (?) menu.
  3. Select the Search tab.
  4. Enter a keyword or topic, and you'll be offered a list of articles related to it to choose from.
  5. Click the Contact Us button.
  6. Choose a way to connect (Chat or Callback).

 

If you have any questions or need help with your QuickBooks Checking account, please feel free to reach out.

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