We appreciate you for keeping us posted, IntervaleGroup. I'd love to help resolve the error message you're getting when trying to add a brand-new Capital One to QuickBooks Desktop 2019. There are several reasons why you're getting the error message saying "Sorry, we've run into a problem. QuickBooks is having trouble connecting to Capital One Bank - New." Among these are: Financial Institution is having a system maintenance. There is a problem with your internet connection. Unsupported QuickBooks Desktop. There is a problem with one or more accounts in your company file. There is a problem with the download/ import format. Once you identify the specific cause, here's an article that provides additional troubleshooting options on how to fix OL and OSL Bank Desktop: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop. I’ll keep an eye out for your reply in case you have additional questions while working with bank feeds. It would be our pleasure to help.
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