1. We installed QB 2019 for Mac on 2nd laptop. 2. We tried to open our books kept on cloud. 3. company would not open with current password. 4. tried forgot password, did not open, said error. 5. Changed password, synced license, still did not open. 6. Added user on 1st desktop, hit sync license, did not work. 7. This is now the 3rd time I've tried to submit this issue.
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