Find out more about the annual renewal process for QuickBooks Certification
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Contact support Visit support pageFAQs: Renewing your QuickBooks Online Certification:
Level 1 and Level 2 (formerly Core & Advanced)
Level 1 and Level 2 (formerly Core & Advanced)
Why do ProAdvisors need to recertify annually?
To keep our ProAdvisors up to date with all the latest features and functionality. By refreshing your knowledge every year, you can continue to offer the best possible service to your clients. We’ll provide training, then ask you to complete a short multiple-choice test to check your understanding.
What do I need to do?
To maintain your certified status (and access to the perks that come with it) you need to pass the short recertification test between 9 June - 31 July 2026.
What will the test cover?
The recertification tests are designed to check your understanding of new Intuit QuickBooks Online features and functionality released in the last 12 months or so. Both Level 1 and Level 2 ProAdvisor Recertification will consist of between 10-15 multiple-choice questions.
I’m Level 2 Certified. Do I need to complete the Level 1 recertification first?
No, you only need to renew the highest level of certification you hold. All the Level 1 QuickBooks Online certification content is covered in the Level 2 recertification test, so there is only one test to pass.
Where will I find the test?
The recertification test will be available on the ProAdvisor training tab inside QuickBooks Online Accountant from 9 June 2026.
How should I prepare for the test?
You can join our refresher training webinars from 8 June 2026. You’ll find booking information on the Training menu of your ProAdvisor portal from 28 April.
In addition, the self-study training modules will be available in the Training menu of your ProAdvisor portal from 8th June 2026.
What if I don’t pass the first time?
You have 3 attempts to pass the recertification exam. If you don’t pass on the third attempt, you’ll be locked out of the exam for 10 days. This gives you time to study the modules you didn’t pass and try again.
After the 10-day lock-out period passes, you will have another 3 attempts to pass the recertification exam.
If this takes you past the 31 July deadline, you’ll need to take the full certification exams again.
I can’t remember which certification I completed last year. How can I find out?
- Sign in to QuickBooks Online Accountant
- Go to the ProAdvisor menu.
- Select the Training tab and then the Certification Hub area to see all your valid certifications.
I’ve only just earned my QuickBooks certification. Will I have to renew it this year?
If you passed your QuickBooks Level 1 or QuickBooks Level 2 ProAdvisor Certification from 1st January 2026, you won’t need to recertify until next year.
Will I earn ProAdvisor points when I renew my certification?
If you pass your recertification exam, you will maintain your certification points (50 points for QuickBooks Level 1 ProAdvisor Certification, 100 points for QuickBooks Level 2 ProAdvisor Certification). You won’t earn additional points.
What happens if I don’t renew my certification by the deadline?
If you miss the 31 July deadline, you’ll lose your Certified ProAdvisor status and the applicable points from your balance (50 points for QuickBooks Level 1 ProAdvisor Certification, 100 points for QuickBooks Level 2 ProAdvisor Certification). You’ll also lose your listing on the Find-a-ProAdvisor directory. We hope that the 8-week window and flexible training options will make it easy for you to renew your certification in plenty of time.
Why can’t I take the test after the deadline?
After 31 July 2026, the recertification tests will be removed from the training portal.
If I don’t renew in time, can I get my certification status back?
Yes, but you’ll need to complete the full certification exams. If you were Level 2 ProAdvisor certified from last year, you will need to complete both the new Level 1 and Level 2 ProAdvisor certification exams.
I’m not QuickBooks certified yet. How do I get started?
QuickBooks Online Certification can be completed at any time. And it’s free! Visit our training page to find out more.
I have more questions. Who should I ask?
Please contact your account manager who will be able to help you.
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