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graceharborafh
Level 1

I am trying to take care of the overbilling for my subscriptions that I am being charged for. u Post 14.45 and you deduct 37.73 from my checking?

I have QB online with essential payroll
Company ID: [removed]  and I am being charge the 37.73 several times a month.  for at least 2-3 months last year.

1 Comment 1
JenoP
Moderator

I am trying to take care of the overbilling for my subscriptions that I am being charged for. u Post 14.45 and you deduct 37.73 from my checking?

Hi there, graceharborafh.

 

I removed your company ID from this thread. The QuickBooks Community is a public forum and we don't confidential information displayed here for the security of your account. 

 

With regards to the subscription charges, it's best to contact our phone support. They will need to access your account so they can discuss these subscription payments with you. Here's how:

 

  1. Open this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Online.
  3. Click Account Management, then select Manage Subscription.
  4. Get Phone Number

We're always here if you have other questions.  

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