How can I prevent a user from switching to single user mode?
This is a great idea for a new software feature, @csmyly.
I'm here to provide some details on how user access restrictions works in QuickBooks Desktop.
I can see how the ability to set your user’s access under multi-user by default can be convenient to all the users in your account. However, this feature is not yet available. I’d be glad to forward these suggestions to our Product Engineers for consideration in future updates.
You can also submit any suggestions, feedback and requests for product improvements. Here’s how:
On the other hand, let me share some resources on how you can set your company file to open in Multi-user by default. By doing so, whenever any of your authorized user access your company file, the multi-user mode will be enabled. You can perform the steps below on every workstation.
To prevent this from reverting to its original value, here’s how:
If you’re having difficulty with the steps above, I’d suggest contacting our Technical Support Team. They have the tools to access your account on a secured environment and further help you via secured remote access session.
Here’s how you can reach them:
Let me know how it works on your end. I’m always here to help you set your user’s access and restrictions in QuickBooks Desktop.