My Desktop Payroll is showing active when logged in online, but on my Payroll Tab in quickbooks it is showing I need to reactivate?
It's nice to see you here today, @britneyboersma,
I can share some insights about the payroll subscription alerts in QuickBooks Desktop.
Here are some scenarios to consider when you get subscription alerts:
To get past this, let's verify the status of your payroll subscription by logging into your Payroll account. Here's how:
If not, make necessary actions on the QuickBooks Payroll Account Maintenance page. Take a look at this article to know more about the Payroll subscription alerts and how to fix them: Update or Renew Your Subscription
Once done, close the page then run a payroll update to refresh your payroll settings. Follow the steps below:
You can also verify the status of your payroll subscription through these steps:
Once done, try checking if you still have the alert on the QuickBooks Home page.
Please let me know how it goes. I'll be around if you need further assistance. Have a great day!