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Rocky Dawg
Level 2

QuickBooks Desktop Pro Plus 2019 Bug

My check register shows an open check that cleared (and was reconciled in my banking statement).  How do I correct this?

 

3 Comments 3
JanyRoseB
QuickBooks Team

QuickBooks Desktop Pro Plus 2019 Bug

I appreciate your time checking this with us, Rocky Dawg.

 

Let me help provide some insights about the reconciliation in QuickBooks. 

 

I want to make sure I provide you the right resolution, I only need a few more information about the issue. However, if you're referring to the reconciliation status, QuickBooks Desktop will mark as checked and show as cleared once you reconciled the bank transactions (attached screenshot). 

 

For additional reference, you may want to visit these articles to learn more about reconciliation:

Any details you can provide is extremely helpful for us to narrow things down. I'll be around to help if you have any other questions. Have a good one. 

Rocky Dawg
Level 2

QuickBooks Desktop Pro Plus 2019 Bug

Thanks for the solutions options.  One of them worked.  I am back on track.

Anonymous
Not applicable

QuickBooks Desktop Pro Plus 2019 Bug

We are happy to see that the solutions helped for you to get back on track, Rocky Dawg.

 

If you've got any questions about QuickBooks, please let us know. Have a great day! 

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