Glad to have you back here in the Community, @CyndyR.
Allow me to help share some clarifications about assigning a different set of numbers for credit memos in QuickBooks Desktop.
At this time, being able to assign different set numbers for credit memos isn't an option for us. This is because credit memos use the same number sequence as invoices.
However, you can check out for some third-party application that supports note numbering for credit memos and invoices in QuickBooks Desktop.
Lastly, I'd suggest visiting the New Feature section of your QuickBooks to be updated with our latest news and updates including product improvements.
To do that:
- Click on Help at the top menu bar.
- Select on New Features.
- Choose What's New.
This should get you moving today.
Please know that I got you covered should you need anything else about QuickBooks. I'd be happy to help. Wishing you well.