Hello there, @kasiannprather.
Thank you for posting here in the Community page. I'd be glad to guide to the right support who can help recover your E-file login information.
I'd love to help recover your login information, however, I don't have the chance do it here in the Community page for security reasons. It would be best to contact the Internal Revenue Service (IRS) to reset/recover your account.
- Go to: https://www.irs.gov/help/telephone-assistance.
- Click IRS Phone Numbers under Telephone and Local Assistance.
Feel free to add a comment below if you have any other concerns. Have a good one!