I appreciate your response and raising this issue to our attention, redrae,
Let me guide you to the right support to help you get back to business in no time.
To verify your account settings, I recommend reaching out to our Customer Care support. They have the necessary tools to pull up your account in a secure environment and determine what's causing the issue in your QuickBooks.
To contact us, here's how:
- Click Help, then choose QuickBooks Help.
- Click on Contact us link at the bottom.
If you have any other concerns about your QuickBooks Desktop account, please don't hesitate to visit us again.
