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Join nowHi there, @JPB1.
Thank you for providing the detailed information about your concern. I can help you get past The file exists error when trying to open your company file.
This error popups when there's a misconfiguration on the Internet Explorer security settings, firewall settings or system date and time settings. To fix it, follow the solutions below:
You should be able to open your company file and get back to business. Please let me know how things go once you've tried the process. I'm always here to help. Have a great day!