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@Tisonlyme wrote:
lack of response and action
I'm sorry to say it's the same here.
The robots here give these canned answers saying they will "let our engineers know ", constantly. They used to have 60,000+ requests on their requests page, going back many years, which they recently deleted. This particular request for variables was very popular.
The funny thing it IS available in the new Manage Routines feature in Labs, for auto-sending late reminders