Thank you for bringing this to our attention, Jana. I appreciate your diligence in verifying the reconciliation balances, and I can help you resolve this.
Beforehand, could you clarify if you are referring to the reconciliation window? If so, please note that transactions will only appear there up to the ending date of your last reconciliation. The check will not show because it has already been reconciled. You can check the reconciliation report by selecting the period during which the check was included to see if it’s listed there.
If you encounter problems in your future reconciliation reports, you can fix them by following the steps in this article: Resolve common issues on the previous reconciliation report.
Let me know if you have other questions about cleared checks show in reconciliation report. I want to ensure everything is taken care of.
