Thanks for posting your QuickBooks Online banking concern here in the Community, Dietrying. Let me share information regarding this topic.
In QuickBooks Online (QBO), you cannot match multiple downloaded entries from your bank to one existing transaction. Therefore, you cannot match your $1000 and $0.65 downloaded bank transactions to your QBO payroll paycheck. In order to keep your books accurate, you can exclude the two downloaded transactions, skip the matching process, and then mark your payroll check in your Chart of Account as cleared manually.
To start the process, exclude the two transactions on the Bank transactions page. Kindly refer to the steps below:
- Go to Transactions, then select Bank Transactions.
- Click on the For Review tab.
- Locate the transaction you want to exclude, then mark the checkbox.
- Then choose Exclude.
After, go to your Chart of Accounts and manually mark C to indicate that the paycheck is cleared.
Here's how:
- Go to Transactions, then select Chart of Accounts.
- Choose the located account of the transaction, then click on the highlighted blued word View register.
- Find the transaction, then under the check mark section, click the tab until the C appears.
Furthermore, you can scan this article for more details concerning bank transactions in QBO: Categorize and match online bank transactions.
Once your transaction is ready, you can then start reconciling your account. You can refer to this material to know more about it: Reconcile an account in QuickBooks Online.
Keep me posted if you require additional assistance working with your transactions in QBO, Dietrying. I’ll jump right back in to help further. Have a great day ahead!
