Accounts Payable

Hello there, @CT58.

If the expense transaction you entered has not yet reconciled, you can delete the transaction and create a vendor credit. But make sure that before deleting that expense transaction, you take note of all the expense details. 

To enter a vendor credit, here’s how:

1. Click the plus + New icon and select Vendor credit. 
2. Select the vendor who issued the credit.
3. Enter the Date and Amount of the credit.
4. In the Category Details section, select the account used on the original bill.
5.  Then click Save and Close.

Feel free to browse this article for more information about vendor credits: Manage Vendor Credits.

Let me know if you need anything else. 

I cannot find a button "vendor credit".  I have a Simple Start.  I would really like to use this for my line of credit.

Thanks, cp

I'm glad to see you in this thread, @StPeteMom. I'll be sharing some information about the availability of the vendor credit feature in QuickBooks Online (QBO).

I recognize how convenient it is to have your line of credit recorded. However, the option to use the Vendor credit in QBO Simple Start subscriptions is unavailable. This feature is exclusive to the QBO Essentials, Plus, and Advanced subscriptions.

To give you further information about the support levels for each QBO version, check out this link: Pricing and subscription levels for QuickBooks Online. From here, you'll know the different features available for each version.

In case you really need this feature and you want to upgrade your subscription, then you can follow the steps provided in this article: Upgrade or downgrade your QuickBooks Online subscription.

If you need any resources that you may bookmark for future use, go to our QuickBooks Online Help page. On the site, you may find a variety of support articles and even video tutorials to aid you with your QBO tasks.

I'll be here if you need more help with the vendor credit feature in QBO. Keep safe and have a wonderful day!