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death345
Level 2

Adding notification for admin user

I am an admin on a Quickbooks Online account, but not the primary admin. The primary admin would like to make sure the email notifications for when tax payments are due also get sent to me. We can't seem to figure out how to do that. 

3 Comments 3
ZackE
Moderator

Adding notification for admin user

Thanks for connecting with the Community, death345.

 

You can update your primary contact information to receive notifications to a particular email. This address will be where you'll receive emails from Intuit. It's also the one that customers see on sales forms.

 

Here's how it's done:

  1. Use the Gear (⚙️) icon.
  2. Choose Account and settings.
  3. Access your Company menu.
  4. In the Contact info section, click your Pencil (✏️) icon.
  5. Enter the new email address in your Company email field.
  6. Hit Save.
  7. Select Done.


I've additionally included a detailed resource about managing your contact info that may come in handy moving forward: Change your business name, contact info, or EIN
 

Please let me know if there's any questions. I'll be here to help. Enjoy the rest of your day!

death345
Level 2

Adding notification for admin user

Thank you for the helpful reply! It looks like the only option is to replace the notification email and not add an additional notification email? I wish there was an option for a second notification. But I appreciate the help!

AlexV
QuickBooks Team

Adding notification for admin user

Hello death345!

 

I understand that you need to receive Intuit's email. Let me assist you further.

 

You're right! Currently, we can only add one company email in QuickBooks Online. You'll want to send feedback and let our developers know that you need an option to add a secondary company email. Simply go to the Gear icon and select Feedback.

 

Do you need to update some business details? Check this link: Change your business name, contact info, or EIN in QuickBooks Online.

 

Keep on posting here if you have additional concerns. Take care!

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