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usercking657
Level 1

Anyone connect to Northwest Bank after (another) bank upgrade/update?

I had to create/link to a new Northwest platform in the Spring and find myself unable to connect since the latest Northwest updgrade?
2 Comments 2
ShiellaGraceA
QuickBooks Team

Anyone connect to Northwest Bank after (another) bank upgrade/update?

Thanks for reaching out to us here, @usercking657.

 

Currently, we have a reported case about the Northwest Bank being unable to connect (Bank error 324).

 

As a workaround, you can manually upload your bank transactions via the WebConnect file. Please refer to this article for the step-by-step instruction: Manually upload transactions into QuickBooks Online.

 

 

Meanwhile, to ensure you'll get an update about the resolution status, I recommend contacting our Customer Care Support. This way, they can add you to the list of affected users and provide this case number INV-63040.

 

Here's how to reach out:

 

  1. Go to Help.
  2. Select Contact Us.
  3. Enter a brief description of the issue, then tap Continue.
  4. Click either Chat or Callback.

 

I'm also attaching this link for more information about the error: Fix banking error 324.

 

Feel free to come back to this thread if you have follow-up questions or concerns with bank connections. I'll be around for you. Take care and stay safe.

Fiat Lux - ASIA
Level 15

Anyone connect to Northwest Bank after (another) bank upgrade/update?

@usercking657 

Another option, utilize SlickConnect for the time being. It is designed to import into any bank or credit card in QuickBooks Online, so there is no specific setting needed. 

https://www.moneythumb.com/?ref=110

 

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