Can I create one login for two companies that already exist in QuickBooks Online?

orchard-sue-12 · ‎March 08, 2024

Currently, I have two separate logins for my two businesses. The bank accounts for each business are at the same bank and when I switch between companies I have to reconnect the bank account to the second quickbooks account every time. I'm looking for a way to not lose the bank connection every time I switch accounts.

Sherrie_F · ‎March 08, 2024

Hello there, orchard.

Let me chime into this thread and help you manage your company.

In QuickBooks Online (QBO) Simple Start subscription, you're unable to manage two companies under one user ID. That explains why you're unable to add users.

However, you can change or update the other company's Intuit account sign-in information.

Here's how:

Sign in to your QuickBooks Online company.
Look for the profile icon next to Settings, then select Manage your Intuit Account.
In the Intuit Account Manager, click Sign in & security.
Select the User ID, Email address, Password, or Phone section.
You can now then make changes or an update.
Once done, select Save.

You can refer to the screenshot below for visual reference.

On the other hand, if you changed your email address, be sure to update also your email address in the Company settings of QuickBooks Online. This ensures your customers see the correct contact info for your company.

Additionally, here's an article you can browse through in case you need assistance updating the business or contact names associated with your Intuit Account: Update business or contact names on your account.

If you still need further assistance managing users or anything else about QuickBooks, let us know by dropping a comment below. We're always here 24/7. Stay safe.

View solution in original post

JuliaMikkaelaQ · ‎March 08, 2024

I appreciate you sharing this detailed information about your concern, Orchard.

Let me provide the steps you can take to ensure you have a single login credential for all your existing companies in QuickBooks Online.

Since you have more than one email address or user ID for different QBO companies, you can send an invite to the other company file to use the same login credential. To start, you'll need to choose the email address you want to use for all your companies. The email that you'll use for all company accounts will be referred as the email A. Then, the email you no longer wish to use is the email B.

After selecting the email, you can open the company account for email B and follow the steps mentioned below:

Sign in to one of your QuickBooks Online companies that you access with email B.
Click the Gear icon, then select Manage Users.
Select Add user, then enter the user's name and the email address of the email A.
If you want email A to be able to manage other users and company info, select Company Admin as the user role in the Roles dropdown list.
Click Send invitation.

After sending the invite, go to your inbox for email A and accept the invitation by selecting the link you received. Once you can access your company using email A, you can set it as the primary admin, which allows you to manage everything and other users in your company. You can also remove email B from your company to save space for other users in the future.

Once the setup is complete, you will find a switch feature (Switch company) located within the Profile section under the Gear icon. This will allow you to switch between companies easily.

Furthermore, if you want to add more companies in the future, you can add them under your existing user ID.

In case you want to modify your login credentials, you can update or change your Intuit Account sign-in information.

If you require any additional assistance managing your QuickBooks account, please click the Reply button below and leave a comment. I'll be ready to provide further support. Have a great day!

orchard-sue-12 · ‎March 08, 2024

That makes sense however both of the companies I have use the Simple Start (one user). I don't have the option to add users. Does this mean I can't manage 2 companies under one ID with Simple Start or is there another way?

Sherrie_F · ‎March 08, 2024